Privacy Policy
Last Updated: February 15, 2025
At BeginXFuture, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial education services and budget review programs.
We're based in Chiang Mai, Thailand, and we comply with the Personal Data Protection Act B.E. 2562 (2019) along with international privacy standards. If you have questions or concerns, reach out to us anytime.
This privacy policy complies with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019), which came into full effect in June 2022. We adhere to the principles established by the Personal Data Protection Committee of Thailand.
What Information We Collect
We collect different types of information depending on how you interact with our services. Here's what that looks like in practice:
Account Information
When you sign up for our budget review programs, we ask for your name, email address, and contact details. We need this to communicate with you and provide personalized financial guidance.
Financial Data
For our budget review services, you'll share income figures, spending patterns, and financial goals. This helps us give you relevant advice. We never access your actual bank accounts.
Usage Information
We track how you use our website and learning platform—things like which pages you visit, how long you stay, and which resources you find most helpful.
Technical Data
Standard web stuff: your IP address, browser type, device information, and operating system. This helps us keep the site running smoothly and secure.
How We Get Your Information
Most of the time, you give it to us directly—when you fill out forms, sign up for programs, or email us questions. Sometimes we collect it automatically through cookies and analytics tools as you browse our site.
We don't buy data from third-party brokers, and we don't collect information from social media profiles unless you specifically connect your account to our services.
How We Use Your Information
We're pretty straightforward about this. Your information helps us run our business and serve you better:
- Delivering Services: We use your financial data to create personalized budget reviews and provide relevant educational content. That's the core of what we do.
- Communication: We'll send you program updates, respond to your questions, and share useful financial tips. You can opt out of marketing emails anytime.
- Improving Our Platform: Usage data shows us what's working and what needs fixing. We analyze trends to make better courses and tools.
- Security and Fraud Prevention: We monitor for suspicious activity to keep your account safe and protect our community.
- Legal Compliance: Sometimes we're required by law to collect or retain certain information, especially for financial services in Thailand.
We don't sell your personal information to advertisers or data brokers. Never have, never will. When we do share data, it's only with service providers who help us run our platform—and they're bound by strict confidentiality agreements.
Legal Basis for Processing (Thailand PDPA)
Under Thai law, we need a legitimate reason to process your personal data. Here's what applies to us:
- Consent: When you sign up for our services, you're giving us permission to use your information as described here.
- Contract Performance: We need your data to fulfill our service agreements with you—can't provide budget reviews without budget information.
- Legal Obligations: Thai financial regulations require us to maintain certain records and verify user identities in some cases.
- Legitimate Interests: We process some data to improve our services and protect against fraud, as long as it doesn't override your privacy rights.
Who We Share Your Data With
We keep your information close to the vest, but we do work with some trusted partners:
Service Providers
We use cloud hosting services, email platforms, and payment processors. These companies only access the data they need to do their job, and they're contractually obligated to protect it.
Legal Requirements
If Thai authorities or courts require us to disclose information, we'll comply with valid legal requests. We'll notify you when possible, unless prohibited by law.
Business Transfers
If BeginXFuture merges with another company or gets acquired, your data would transfer to the new owners. We'd notify you beforehand and ensure the same privacy protections apply.
We don't share your information with marketing partners, social media platforms, or data analytics companies for their own purposes.
Data Storage and Security
Your information lives on secure servers located in Thailand and Singapore. We use industry-standard encryption both when data travels over the internet and when it's stored on our systems.
Our team follows strict security protocols:
- Multi-factor authentication for all staff accounts
- Regular security audits and vulnerability testing
- Encrypted backups stored in separate locations
- Limited access policies—employees only see data they need for their work
- 24/7 monitoring for suspicious activity
That said, no system is completely bulletproof. We take every reasonable precaution, but we can't guarantee absolute security. If we detect a data breach that affects you, we'll notify you within 72 hours as required by Thai law.
How Long We Keep Your Data
We don't hold onto your information longer than necessary. Here's our general approach:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of relationship + 2 years | Service delivery and Thai legal requirements |
| Financial Data | Duration of service + 3 years | Financial records regulations in Thailand |
| Communication Records | 3 years after last contact | Customer service quality and dispute resolution |
| Marketing Preferences | Until you withdraw consent | Honoring your communication choices |
| Usage Analytics | 24 months | Platform improvement and performance monitoring |
When retention periods expire, we securely delete or anonymize your data so it can't be traced back to you.
Your Privacy Rights Under Thai Law
- Right to Access: Request a copy of all personal data we hold about you
- Right to Rectification: Correct any inaccurate or incomplete information
- Right to Erasure: Ask us to delete your data when there's no legitimate reason to keep it
- Right to Restrict Processing: Limit how we use your data in certain situations
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Stop us from processing your data for specific purposes
- Right to Withdraw Consent: Change your mind about data processing you previously agreed to
How to Exercise Your Rights
If you want to access, correct, or delete your information, just email us at [email protected]. We'll respond within 30 days as required by Thai law.
When you contact us, please include:
- Your full name and email address associated with your account
- Clear description of what you're requesting
- Any relevant dates or specific information involved
We might ask you to verify your identity before processing requests—standard security practice to prevent unauthorized access to your account.
If You're Not Satisfied
We'll do our best to address any concerns. But if you're unhappy with our response, you have the right to file a complaint with Thailand's Personal Data Protection Committee. You can reach them through the Ministry of Digital Economy and Society.
International Data Transfers
Most of your data stays within Thailand. However, some of our service providers operate servers in other countries, including Singapore and the European Union.
When we transfer data internationally, we ensure adequate protections through:
- Standard contractual clauses approved by Thai authorities
- Transfers to countries with equivalent data protection laws
- Additional security measures like encryption and access controls
We don't transfer data to countries without adequate privacy protections unless absolutely necessary and with your explicit consent.
Cookies and Tracking Technologies
Like most websites, we use cookies—small text files stored on your device that help our site work properly and remember your preferences.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality like logging in and accessing secure areas
- Performance Cookies: Help us understand how visitors use our site so we can improve it
- Functionality Cookies: Remember your preferences and settings
We don't use advertising cookies or share data with ad networks. You can control cookies through your browser settings, but disabling essential cookies might affect site functionality.
Children's Privacy
Our services are designed for adults managing their finances. We don't knowingly collect information from anyone under 20 years old (Thailand's age of majority).
If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it from our systems.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our website.
The "Last Updated" date at the top shows when we last revised this policy. We encourage you to review it periodically, especially before sharing sensitive financial information.
Questions About Privacy?
We're here to help. Reach out if you have concerns or need clarification about how we handle your data.
119 หมู่ 4 หนองตอง หางดง Chiang Mai 50430, Thailand